Get in touch with NairobiSextoys. We offer discreet support and fast responses. Contact us for orders, enquiries, or product advice.
Message us on WhatsApp for fast, discreet replies about orders, products, or delivery. We typically respond within minutes during business hours.
Same-day delivery available across Nairobi for orders placed before 2 PM. Rider delivers directly to your door in plain, unmarked packaging.
We ship to all counties in Kenya via courier. Delivery takes 1–3 business days depending on your location. All parcels are fully discreet.
All products are covered by our quality guarantee. Defective items can be returned or exchanged. Contact us within 7 days of delivery.
How discreet is the packaging?
Completely discreet. Your parcel arrives in a plain box or bag with no store name, product images, or descriptions on the outside. It looks like any ordinary delivery.
What payment methods do you accept?
We accept M-Pesa, card payments, and cash on delivery within Nairobi. All payments are processed securely and your statement will show a generic business name.
Can I track my order?
Yes. Once your order is dispatched we'll send you updates via WhatsApp or SMS with tracking details so you know exactly when to expect your delivery.
Do you deliver outside Nairobi?
Yes, we ship to all counties across Kenya. Delivery typically takes 1–3 business days. Shipping costs vary by location — contact us for a quote before ordering.